AWN Insurance Target Market Statements

The General Insurance Code of Practice 2020 requires insurance providers to share information about the intended target market for their products with their Distributors. AWN Insurance, as a product issuer, has therefore developed ‘Target Market Statements’ to provide you with this information.

Our Target Market Statements are intentionally provided at a product category level to clarify who our products are designed for, who they are not intended to support and how we expect the product can be offered to customers.

In most instances, AWN Insurance’s general insurance products are designed to provide insurance solutions to customers in a wide range of market segments. It may be that a customer has the need for more than one product, and they may be selected in a combination that suits their needs, providing the eligibility criteria are met. High-level information regarding standard eligibility criteria is detailed in each of the Target Market Statements where relevant, however, please contact your authorised AWN Insurance representative for more information.

Please continue to refer to the relevant policy documentation for full details of the insurance cover and exclusions.

What is this product?

This is an extended warranty product suitable for a retail customer.

What customer need is met by this product?

This extended warranty product is suitable for a customer that has a vehicle (motor vehicle, motorbike, motorhome, caravan or the like) that's manufacturer's warranty has or is about to expire and the customer wants protection against unexpected mechanical breakdowns.

Who is this product designed for?

This product is designed for customers who own or lease vehicles that meet validity criteria based on the age, model and kilometres at the time of sale of the product.

Who is this product not designed to support, or are there any features that you should be aware of when offering this product to your customers?

This product is not designed for vehicles that currently have greater than 1 year of manufacturers coverage still available, and/or the customer has no intention of completing servicing to the manufacturer's specification of the product.

Can this product be sold without advice?

This product can be sold with general or no advice depending on the specific product based on and in line with ASIC regulations.

How can this product be sold?

We would suggest that this product can be sold face to face, online or via telephone.

What is this product?

This is an asset protection product suitable for a retail customer.

What customer need is met by this product?

This asset protection product is suitable for a customer that has an asset (motor vehicle, motorbike, motorhome, caravan or the like) that they want to protect in the case of a total loss write-off during the coverage of the product.

Who is this product designed for?

This product is designed for customers who own or lease vehicles that meet validity criteria based on the asset at the time of sale of the product.

Who is this product not designed to support, or are there any features that you should be aware of when offering this product to your customers?

This product is not designed for vehicles that are not, or will not for the term of the coverage have a valid comprehensive asset insurance coverage.

Can this product be sold without advice?

This product can be sold with general advice in line with ASIC regulations.

How can this product be sold?

We would suggest that this product can be sold face to face, online or via telephone.

What is this product?

This is an excess protection product suitable for a retail customer.

What customer need is met by this product?

This excess protection product is designed to reimburse the customer the amount of excess charged by the rental company in the event of an accident or damage to the rental vehicle.

Who is this product designed for?

This product is designed for customers who rent motor vehicles for short-term use.

Who is this product not designed to support, or are there any features that you should be aware of when offering this product to your customers?

This product is not designed for customers who may have coverage for the same benefit on other coverages. e.g. Insurances on the customer's credit card.

Can this product be sold without advice?

This product can be sold with general advice in line with ASIC regulations.

How can this product be sold?

We would suggest that this product can be sold face to face, online or via telephone.

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  • Phone: +61 7 3802 5577
  • Address: 3801-3803 Pacific Highway, Tanah Merah, QLD 4128

Australian Warranty Network Pty Ltd (AWN) trading as AWN Insurance, ABN 78 075 483 206 holds AFS Licence No 246469; The general advice on this website is not based on your personal objectives, financial situation or needs. Accordingly, you should consider how appropriate the advice is to those objectives, financial situation, and needs before acting on the advice, and, before buying any financial product, you should read the current Product Disclosure Statement and Target Market Determination. © 2005 - Australian Warranty Network Pty Ltd.

Coverholder of

Soverign Insurance Australia Lloyd's Virginia

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